Voicemail (Reviewing Voicemail Messages)

Summary

How to review voicemail messages

Body

 

Key Presses When Checking Message

KEY PRESS

  FUNCTION

  Press 1

  Repeats the voicemail.

  Press 2

  Saves the voicemail.

  Press 3

  Erases the voicemail.

  Press 4

  Returns the call.

  Press 5

  Forwards the voicemail to another extension on the account.

  Press 6

  Skips the voicemail.

  Press * (star/asterisk key)

  Exits the message.

Checking Voicemail from UND Phone:

  1. Voicemail button or dial *86
  2. Enter PIN number followed by #
  3. Press 1- To check voicemails
  4. Repeat message press 1
  5. Save message press 2
  6. Erase message press 3
  7. Return call press 4
  8. Forward message press 5
  9. Skip message press 6

To exit press *

Checking Voicemail from NON-UND Phone:

  1. Dial your direct number
  2. When you hear ring press *
  3. Enter your PIN and press #
  4. Press 1- To check voicemails
  5. Repeat message press 1
  6. Save message press 2
  7. Erase message press 3
  8. Return call press 4
  9. Forward message press 5
  10. Skip message press 6

To exit press *

Checking Another Users Voicemail from NON-UND Phone:

  1. Dial your direct number
  2. When you hear ring press *
  3. Enter your PIN and press #
  4. Press 2- Account Administration
  5. Press 9 to access another Mailbox
  6. Enter the extension Number
  7. Enter the PIN number followed by # 

Checking Another Users Voicemail from UND Phone:

  1. Voicemail button or dial *86
  2. Enter your PIN and press #
  3. Press 2- Account Administration
  4. Press 9 to access another Mailbox
  5. Enter the extension Number
  6. Enter the PIN number followed by # 

 

Details

Details

Article ID: 146427
Created
Mon 7/10/23 4:37 PM
Modified
Tue 7/29/25 11:25 AM