Non-Standard Software & Services

Starting July 1, 2017, requesting Non-Standard Software, Services, and Hardware will follow a new process below.  The new process will require a request to be validated by University information technology staff before software and services can goto RFP, Bid, or Sole Source.  Filling out the new form should eliminate the need to fill out yearly forms for renewal and will have expiration date set for the contract period for the requested software or service.

A Non-Standard Software & Services request must be completed for purchases that meets any of the following conditions (Note: multiple conditions could apply):

  • Software for which the purchaser, department chair, dean, or vice president explicitly requests a review.
  • Software that requires a signed contract, agreement, or General Counsel addendum that is different from an end user license agreement (EULA).
  • Custom software created by an outside vendor explicitly for a UND purchaser.
  • Off-the-shelf application software that is modified by an outside vendor explicitly for a UND purchaser.
    --- OR ---
  • Upgrades, renewals, and support of the above.
    --- OR ---
  • Hardware, software, or apps that stores or has integration with sensitive or confidential information.
    --- OR ---
  • The purchase is for a server or network appliance that provides server functions.
    --- OR ---
  • The purchase is above $5,000 or is a multi-year contract.  If no contract period is established then calculate the yearly cost over 10 years.
    See Procurement Policies for Commodities and Services for additional information
  • --- OR ---
  • Subscriptions (including Electronic resources)  

The new process will utilize the UND's document imagining system and will eliminate the need to request services over email.  All requests will be tracked in the document imaging system with a tracking number. Please keep track of this tracking number for future use as you will be required to enter the tracking number of the original request for renewals.  This tracking number will also be needed to complete a PO request in Procurement Office.  Please contact your IT Director for more information.  This information and process has been explained to your IT representatives.  All requests will need to be reviewed by them first.

Click here to review the process flowchart

IT Directors  
Division/College/Department IT Department Primary IT Contact

Academic Affairs

Arts & Sciences

College of Business & Public Administration

Education

Finance & Operations

Nursing

President's Office

Student Affairs

University Public Affairs

University IT

Sherry Lawdermilt

Chris Remme

Library (CFL) Library Stephanie Walker
Aerospace Aerospace Henry Borysewicz
EERC EERC Roy BeardJohn McCauley
Engineering Engineering Jeremy Malheim
Law Law Carl Warrene
Medical Med Nasser Hammami

SERVICE & SOFTWARE ACCESSIBILITY STANDARDS

All services and software developed, purchased, upgraded, or renewed for the use of University of North Dakota will comply with all applicable University policies, Federal and State Laws and regulations including but not limited to the accessibility guidelines set forth by the following:

DEFINITIONS

Software - Instructions that tell a computer what to do. Software is the entire set of programs, procedures, and routines associated with the operation of a computer system, including the operating system. Two main types of software are system software, which controls a computer's internal functioning, and application software, which directs the computer to execute commands that solve practical problems. A third category is network software, which coordinates communication between computers linked in a network.

Off-the-shelf Software - Available for sale from a store, not specifically designed or custom-made.

Click-through Software - A clickwrap agreement (also known as a "click-through" agreement or clickwrap license) is a common type of agreement often used in connection with software licenses. Such forms of agreement are mostly found on the Internet, as part of the installation process of many software packages, or in other circumstances where agreement is sought using electronic media.

App - An abbreviation for application. An app is a piece of software. It can run on the Internet, on your computer, or on your phone or other electronic devices. The word "app" is a more modern usage, but this is really the same thing as a program.

End User License Agreement (EULA) - A legal contract between a software application author or publisher and the user of that application. The EULA, often referred to as the "software license," is similar to a rental agreement; the user agrees to pay for the privilege of using the software and promises the software author or publisher that he or she will comply with all restrictions stated in the EULA. The user is asked to indicate they that "accept" the terms of the EULA by opening the shrink wrap on the application package, breaking the seal on the CD case, sending a card back to the software publisher, installing the application, executing a downloadable file, or by simply using the application. The user can refuse to enter into the agreement by returning the software product for a refund or clicking "I do not accept" when prompted to accept the EULA during an install.

Hardware – Any physical electronic device. 

Saas - (Software as a Service) A program or service that is hosted in the cloud and not in the NDUS Data Center that provides access to a centralized resource or service.  Types include information systems, file storage solutions, standard compute and file management solutions. 

Server - A computer, device, or program that manages access to a centralized resource or service in a network.  Types include print servers, file servers, network servers, and database servers.  Computers that share resources with a client machine are considered servers. 

Subscriptions - (Electronic Resources) Any service that provides information, data, or services electronically. Examples include databases, data sets, file sharing, and GPS data. 

Renewal - Renewals are only used when a software or service has changed during a previous approval period. If the Non-Standard request has expired, then a new request must be submitted.  

  • Please allow up to 5 business days to process requests.  Requests can only be processed after the corresponding IT Department has approved the request.

Ready to Submit?  Click here to begin the request process.


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