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IT Governance ensures that the university's technology investments, risks, and resources are aligned with institutional goals

Report issues with university supported software and applications or request installation or configuration assistance.

Request research accounts or request help within research computing environments.

Report common technology related incidents and issues that cause unexpected interruptions to work and learning activities or submit a request for IT assistance, access, or other IT services.

All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.

Get help with AIMS, the computerized record keeping system used by the Aerospace program.

Faculty and Staff can ask questions not covered by the Digital Storage Solutions FAQ page.

Report security concerns to the UIT Cybersecurity team for review.

Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.

Get help with online tools used to facilitate online meetings and classroom experiences.

Request Adobe Creative Cloud access for academic/classroom or individual UND business uses.

UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.

Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.

Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.

Faculty and staff can request basic campus solutions access from the UND Registrar's webpage.

Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.

Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.

Faculty, Staff and Students can use this service offering to request assistance with online training and tutoring platforms available at UND.

Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.

Request assistance encrypting your devices (mobile, laptop, desktop, etc.)

Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.

Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.

Schedule documents to be shredded according to records retention policies.

Report an issue with the TeamDynamix work management system, suggest process or function improvements or request additions or changes to User Access, Services, Forms, Workflows and more.

Get help and information about purchasing software.