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Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Faculty and Staff can ask questions not covered by the Digital Storage Solutions FAQ page.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
Get help with online tools used to facilitate online meetings and classroom experiences.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Report issues, or submit feedback for the University of North Dakota's official mobile app.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
A Digital Media Instructional Designer aids faculty in generating and implementing more interactive and creative solutions for your learners’ needs. Examples include interactive media, such as videos, voices recordings, interactive learning modules.
Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.
UND provides qualified students with disabilities an equal opportunity to participate in all UND programs and activities.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
Students can report issues in campus computer labs or request assistance with repairing their personal computers and devices.
UND staff members can request new web applications or change requests for current web applications.
Instructional designers assist faculty in course design, implementing effective teaching strategies and integration of academic technology into teaching and learning.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Report an issue with the TeamDynamix work management system, suggest process or function improvements or request additions or changes to User Access, Services, Forms, Workflows and more.
Request a new WordPress blog or MailPoet e-newsletter.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
Please use this service to order/procure new devices for your department. University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.
Get information and training on various research, statistical, and survey tools offered at UND.