My Recently Visited Services
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Report an issue with DocuSign, or request additional functions or access permissions.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
A Digital Media Instructional Designer aids faculty in generating and implementing more interactive and creative solutions for your learners’ needs. Examples include interactive media, such as videos, voices recordings, interactive learning modules.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.
Request help with TurningPoint Response Systems.
UND Digital Badging, powered by Credly, allows for users to showcase their accomplishments through simple, publicly shareable, interface that integrates into prominent platforms such as LinkedIn.
Request local administrator privileges for a UND computer.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.
Get help accessing Chester Fritz Library's resources, such as articles, journals, or databases, or get assistance with library systems that provide access to local and remote information in support of teaching, learning, and research.
Aerospace Faculty and staff, get help with your UND-owned desktop, laptop or peripheral.
Report an issue with the UND Labs Anywhere (Apporto) Cloud Desktop Solution, or request additional Applications or Virtual Labs.
Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.
Schedule documents to be shredded according to records retention policies.
UND provides qualified students with disabilities an equal opportunity to participate in all UND programs and activities.
Faculty and Staff can use this service to request shared drive access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Report issues with university supported software and applications or request installation or configuration assistance.
Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.
Get information and training on various research, statistical, and survey tools offered at UND.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report an issue with digital signs, submit advertisements for display on the campus feed for UND digital signs or request content manager access/orientation for updating department and building digital signage content.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.