My Recently Visited Services
Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
Request help syncing, sharing and using files and folders in OneDrive.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Please use this service to order/procure new devices for your department. University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.
Report common technology related incidents and issues that cause unexpected interruptions to work and learning activities or submit a request for IT assistance, access, or other IT services.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Report security concerns to the UIT Cybersecurity team for review.
Report an issue with Vevox polling, Q&A, Quizzes or request training on the Vevox platform.
Faculty and staff can request basic campus solutions access from the UND Registrar's webpage.
Faculty and Staff can use this service to request shared drive access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
UND staff members can request new web applications or change requests for current web applications.
Faculty and Staff can ask questions not covered by the Digital Storage Solutions FAQ page.
Report an issue with the TeamDynamix work management system, suggest process or function improvements or request additions or changes to User Access, Services, Forms, Workflows and more.
Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.
Request local administrator privileges for a UND computer.
All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.
Report an issue with digital signs, submit advertisements for display on the campus feed for UND digital signs or request content manager access/orientation for updating department and building digital signage content.
UND offers mobile devices or reimbursement of personal mobile device use by faculty and staff for work purposes with appropriate authorization.
Aerospace Faculty and staff, get help with your UND-owned desktop, laptop or peripheral.