My Recently Visited Services
Instructional designers assist faculty in course design, implementing effective teaching strategies and integration of academic technology into teaching and learning.
Report an issue with the WASP (AssetCloud) inventory software, request access or get assistance using the system to track inventory.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Get help with online tools used to facilitate online meetings and classroom experiences.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
Request assistance encrypting your devices (mobile, laptop, desktop, etc.)
Report an issue with digital signs, submit advertisements for display on the campus feed for UND digital signs or request content manager access/orientation for updating department and building digital signage content.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Request local administrator privileges for a UND computer.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.
Report issues, or submit feedback for the University of North Dakota's official mobile app.
Submit approval for events, browse the UND Zoom Event Hub, or request an online only Self-Service Zoom Webinar or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event with a UIT Managed Zoom Webinar.
Schedule documents to be shredded according to records retention policies.
The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.
Report an issue with Vevox polling, Q&A, Quizzes or request training on the Vevox platform.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here.
Note: Users only need to submit a request once, regardless of how many courses they intend to use Zoom with.
Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
UND staff members can request new web applications or change requests for current web applications.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
Please use this service to order/procure new devices for your department. University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.